About the Role
This is not a transactional sales role. You won't be running demos off a script and pushing a standard SKU through a pipeline. Every conversation you have will require you to understand how a prospective customer actually operates: how they manage their member populations, where their workflows break down, what they've tried before, and what's keeping their leadership up at night. Then you need to help them see how Gravity Rail fits their world, not ours.
The message you're carrying is one of empowerment, not dependency. You're not selling a solution that replaces what they do. You're selling the ability to do what they already do, with AI working alongside their team, configured to their protocols, owned by them. That's a harder story to tell than "buy our software and we'll handle it." It requires a salesperson who can think on their feet, listen deeply, and co-create the vision with each prospect.
You'll be working across both white-label partnerships and direct B2B sales. Some conversations will be with health plans looking for a branded engagement layer. Others will be with care management organizations that want to run their own AI-powered outreach.
What You'll Do
- Build and own the sales processYou're the first salesperson. You'll shape how we identify, qualify, engage, and close customers. You'll work closely with the founders to define the sales motion, with real ownership over how it evolves.
- Run consultative, discovery-driven sales cyclesEvery deal starts with understanding. You'll dig into how each prospect runs their care management programs, where the operational pain is, and what an AI-enabled version of their organization could look like.
- Sell across deal structuresWhite-label partnerships and direct B2B engagements are different animals. You'll understand the dynamics of each, tailor the pitch accordingly, and navigate the stakeholders involved in both.
- Translate the vision into something tangibleOur thesis is that AI should be tailored to the organization. That's a powerful idea, but abstract until you make it concrete for a specific prospect. You'll take their workflows, pain points, and goals and show them exactly what Gravity Rail looks like in their hands.
- Be a creative problem solverNo two deals are identical. The person who thrives here is energized by that, not frustrated. You'll structure partnerships, design pilot programs, and find ways to get to yes that don't exist in a standard playbook.
- Feed the company's understanding of the marketAs the person having the most conversations with prospects, you'll develop a perspective on what the market wants, what language resonates, and where the opportunities are. We expect you to bring that back and help shape the product and go-to-market strategy.
What You Bring
- Experience in consultative, complex, or enterprise sales where you've had to deeply understand a buyer's operations before you could sell to them. Healthcare experience is a strong plus, but what matters most is knowing how to sell into organizations where the buying process is nuanced.
- The ability to think like a strategist, not just a closer. You get excited about understanding how an organization works and figuring out where AI can change the game.
- Experience selling into partnerships, channel relationships, or white-label arrangements. If you've only sold direct, that's fine — but you should be ready to learn a different kind of deal structure.
- Comfort with ambiguity. There is no sales playbook yet. You'll be building it as you go, with support from the team.
- A genuine belief in the enablement model. If you'd rather sell a product that does everything for the customer, this isn't the right fit. We're looking for someone excited about helping organizations build their own capabilities.
- Strong communication skills — with prospects and internally. Articulate complex ideas simply, push back constructively, and bring market insights back in an actionable way.
- Curiosity about AI and how it's changing the way organizations operate. You don't need to be technical, but you should be credible in a conversation about what's possible.
Why This Role Matters
Most AI companies sell a product. We sell a way of thinking. The organizations we work with are making a decision to build AI capability internally rather than outsource it, and that decision starts with a conversation. You're the one having that conversation.
You're the first person in this seat. If you do it well, you won't just close deals. You'll define how Gravity Rail goes to market.
The Details
- Reports to
- Scott Hoch, CEO
- Location
- Remote, anywhere in the US
- Travel
- Up to 10%
- Compensation
- Competitive base salary with performance-based upside, meaningful equity, and benefits
- Team size
- Fewer than ten people, flat team, no management layers
About Gravity Rail
Gravity Rail is an AI platform that lets care teams scale themselves. We help care management organizations design, run, and evolve their own member engagement workflows — enrollment, reminders, check-ins, follow-ups, and escalation — across SMS, voice, and chat.
Our customers use Gravity Rail to build their own AI-powered engagement capability — configured to their protocols, owned by them, with their team in the driver's seat end to end. We provide the platform, the tools, and the AI. They bring the clinical knowledge, the member relationships, and the operational judgment.
Interested?
Send your resume and a note on why you're a great fit to careers@gravityrail.com